INSURANCE OUTSOURCE BUSINESS PROCESSES
Why firms are outsourcing their business processes
According to a report by Deloitte, the insurance business process outsourcing market which is expected to increase as firms seek to reduce operational overheads, is not the sole factor encouraging insurers to embrace business process outsourcing. Remaining competitive in this digital age by assimilating cutting-edge technologies within the operations and tackling the shortage of talent in the insurance sector are among the other reasons that have motivated insurers and intermediaries to consider outsourcing.
The market is increasingly driven by the benefits that the companies see in outsourcing their business processes, including:
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