Claims Handler

The Vacancy

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We have an exciting opportunity within our newly established Claims function for experienced Claims Handlers who are looking  to grow their career and support our goal to provide the best Claims handling service within our industry.  

We expect to grow our Claims team significantly over the next few years and we are focused on developing our team from within. How you develop is up to you but we’ll make it our job to notice, nurture and support your ambitions and the scope to progress within our company is vast. There will be multiple opportunities to grow your skills and develop in the role with the ability to shape and influence how our Claims function works.

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It is essential that you a bring with you a passion for supporting customers and delivering excellent service with ability to be empathetic and resilient.  You will need an eye for detail and willingness to embrace best practice and collaborate with your team. This role will be varied, dynamic and will require you to be proactive as you will be learning new systems and processes but you will be supported by an experienced Claims management team who will be looking to you to assist them in ensuring that the new Claims set up will provide our customers with the excellent service they expect.  

What we are looking for from you:

• Claims handling background

• Good IT skills with experience Microsoft excel & word

• Excellent customer services skills & telephone manner

• Ability to work well under pressure, ensuring deadlines are met

• Courage to challenge behaviours/attitudes

• Strong organisational  skills

 

What we offer you!

You would be joining a fast paced, flexible and challenging business who are obsessed with caring about their people and customers and a team who are passionate about what they do and celebrating diversity. We offer a fantastic and inclusive culture, apprenticeships, bonus and participation in our annual Awards. You will also have access to wellbeing programs, sick pay and fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurant etc.

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Further benefits include:

• A good work life balance with core hours being between Monday to Friday 8:30am to 5pm

• Competitive salary

• Life Assurance at X4 of your base salary

• Generous Annual Leave entitlement (and the option to buy or sell up to 5 days per year)

• Employer pension contribution of 6% (providing you, the Employee provides 2%)

• Hybrid working once initial training period completed

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The Company

Within the newly formed Uris Group (formerly Direct Group) we have worked hard to create a company culture that enhances the Employee experience and above all make it a place where our people matter. 

There are lots of possibilities to explore within Uris Group across many avenues of the insurance sector and now is an exciting time to become a part of our community. 

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We believe in growing our own talent for the future and creating opportunities is what we do. #URIS